Overview:

Current circumstances mean that either entire or parts of the work force are working from home. Physical separation brings challenges for performance standards and  team cohesion. This half-day course addresses the essential skills on both operational and interpersonal levels to help people adapt and achieve the best outcomes.

One-day course outline:

• Welcome, introductions and objectives.
• Overview of remote working – challenges and opportunities.
• Understanding your team dynamic, awareness of strengths and development areas.
• Overview of management styles and situational leadership.
• Maintaining motivation and trust levels.
• Being visible from a distance – the crucial role of consistency.
• Creating a communication strategy, common understanding of methods and timing.
• Rewarding positive behaviour and addressing any negative.
• Recognising the needs of different personality types.
• Conducting video conference meetings for optimum engagement.
• Offering encouragement and emotional support.
• Creating a safe space for expressing problems.
• Collective identity, cohesion and connection – opportunities for the firm to interact.
• Summary, review and questions.

Benefits of the training:

• Deeper appreciation of critical factors in remote management.
• Understanding of management styles for different situations.
• Remote communication strategies to support performance standards.
• Recognition of ways to strengthen and support the team.