All Courses
Improving Confident Communication
We tend to have different levels of confidence according to circumstances. Also, life events can knock our confidence and we need to rebuild. With a focus on assertiveness, the fundamental objective of these Dovetail courses are to strengthen both business and personal communication and get our messages across to best effect.
Click on the course title below to view the course outline
| COURSE TITLE |
|---|
Successful Presentation Skills
However socially adept we may be, speaking in front to a group of people can be daunting. Dovetail presentation skills courses focus on the creating the ability to successfully deliver the content and maybe even start to enjoy the process.
Click on the course title below to view the course outline
Management & Leadership
Dovetail Leadership and Management courses are based on the training that Candida Bowman, who developed the company, wishes she had had when she first lead a team. As hybrid and remote working have become the norm, there are new frameworks for managers to interact with their teams, maintain communication and motivation whilst maintaining a balanced schedule. Our shorter sessions were initially shaped to help meet that need.
Click on the course title below to view the course outline
| COURSE TITLE |
|---|
Client & Customer Communications
The client and customer experience affects the company balance sheet. However sophisticated automated systems become, human interaction and the attitude of the business are critical factors in generating customer loyalty and account retention. Dovetail training courses are shaped to provide the required skills to appreciate customer needs and exceed expectations across the service equation.
Click on the course title below to view the course outline
| COURSE TITLE |
|---|
Contact Us for further information
- 0333 123 1332
- 07971 865036
- candy@dovetailtraining.com